Accessibility information

Our efforts to make tours accessible

Shoreline Sightseeing offers some cruises that are accessible to people with disabilities. Service animals are welcome on all Shoreline boats. 

Architecture River Tours

Our Architecture River Tour boats departing from our dock at Navy Pier Polk Bros Park are by far our most accessible vessels. Our boats can accommodate wheelchairs up to 30-inches wide. These wheelchairs must be able to navigate a ramp with a 2-inch step at one end. Our boats are both double-decker and single-level boats, and there is generally no protection from the sun, rain, or wind. 

Restrooms on our double-decker boats are not accessible as they are located on the lower deck, which is accessible only via stairs. 

Our Architecture River Tours departing from our dock at Michigan Avenue are not accessible for guests in wheelchairs. There are two full flights of stairs to enter and exit the dock at Michigan Avenue. 

Skyline Lake Tours

Our Skyline Lake Tour boats are not accessible to wheelchairs due to narrow and steep boarding ramps. Guests with crutches, canes, or walkers can be assisted onto our Skyline Lake Tours. 

Restrooms on our Skyline Lake Tour boats are not accessible as they are located on the lower deck, which is accessible only via stairs. 

If you have any questions about the accessibility of our tours and taxis, please call us at (312) 222-9328 ext. 1 

Please contact us at (312) 222-9328 ext. 1 or info@shorelinesightseeing.com if you are planning a tour and utilize a motorized wheelchair so that we can create the best possible experience.