Shoreline Sightseeing

About Shoreline Sightseeing

Careers

At Shoreline Sightseeing, our Mission is to provide a great experience for every guest, and model excellence at every opportunity.

That means that every customer enjoys not only our terrific tours and taxis, but are also “wowed” by our service, our attention to detail, our flexibility, and our extensive Chicago knowledge. If you have that enthusiasm, knowledge and talents, we want you on our team! We are currently accepting applications for the following positions, except where noted. To apply for employment with Shoreline Sightseeing please choose from the following options:  
Please note that Shoreline Sightseeing is a drug-free organization, and that all employees are subject to pre-employment testing as well as random drug tests!

Sales Team



Ticket Agent

Now Accepting Applications.

Ticket Agents operate our point-of-sale systems in our ticket booths. Ticket agents help guests have an overall enjoyable “Shoreline Experience” whether selling tickets, giving directions to their next choice of attraction or simply delighting our guests with a smile. Basic computer and math skills are required.

Duties include:

  • Implementing an understanding of company equipment and software,
  • Perform point-of-sale duties in an efficient and timely manner while maintaining a high level of Guest Service,
  • Collect methods of payment and dispense change; maintain an accurate cash drawer,
  • Be familiar with our products, packages, prices, and routes,
  • Engaging with guests and provide a memorable experience,
  • Suggesting additional items to Guests to meet their interests or needs, and
  • Understanding daily operations.

Greeter

Now Accepting Applications.
Greeters are the face of Shoreline. They raise awareness of Shoreline and draw in potential guests. With a bright, enthusiastic demeanor, Greeters insure that guests are matched with their desired product by describing the offerings clearly and succinctly. Greeters should posses a wide & deep knowledge of Chicago, as the service they provide guests includes not just Shoreline’s offerings, but giving directions & suggestions to enhance our guests’ complete experience.

Greeters duties include:
  • Engaging guests and potential customers in a fun, interactive way,
  • Communicating clearly and effectively,
  • Closing sales, and
  • Maintaining order around ticketing booths & kiosks.

Sales Photographer

Now Accepting Applications.
We are seeking motivated, outgoing, friendly and professional team players to join our Imaging team as a Sales Photographer! Our sales photographers on our imaging team take and sell our souvenir photos to our guests at all of the Shoreline Sightseeing tour boat locations. Sales photographers help guests have an overall enjoyable “Shoreline Experience” by capturing their experience in photographs that can be purchased at our docks. This position is ideal (but not limited to) for those that may have an intricate eye and passion for photography--a great addition to a photographer’s resume!

Duties include:
  • Engage with guests and provide a memorable experience
  • Taking quality souvenir photographs for our Shoreline Sightseeing guests
  • Facilitating sales by helping guests through the viewing and purchasing process
  • Processing cash and credit card transactions
  • Providing Customer Service support with current and past orders, and helping to maintain/resolve customer service issues



 

Pre-Interview Application for Employment

Please complete in full.

Personal Information


Education


Availability

Monday

Tuesday

Wednesday

Thursday

Friday

Saturday

Sunday


Work experience

Yes


Work experience

Yes


Please Answer the following questions:

Describe the best customer service experience you have ever had. How did that make you feel?

Describe the worst customer service experience you have ever had. How did that make you feel?

Describe your marine/boating experience.

Required by the US Coast Guard for Marine crew only, are you a US Citizen?

Do you have a driver's license?

Yes

What will be your main mode of transportation to work?


Medical Health

Do you currently have any health problems or physical limitations that would prevent you from working during scheduled hours or performing any specific tasks?

If yes, please explain

Yes

Yes

Yes

Yes


In case of emergency, please notify:


Terms of Acceptance:

In conjunction with your application for employment, a routine inquiry may be made. This inquiry typically concerns information on an applicant’s character, general reputation, personal characteristics, and work habits. Further information on the nature and scope of such a report, if one is made, is available to you upon written request. It is also understood and agreed that I will serve on a probationary period not to exceed 90-days, during which time the company may terminate my employment for any reason not contravening Federal or State regulations. It is understood and agreed that any misrepresentation by me in this application will be sufficient cause for cancellation of the application and/or for a separation from the company’s service if I have been employed.

Yes

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